Returns & Cancellations
By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. We will replace any bottle of wine that is damaged or flawed. When possible, we ask the customer return the unfinished portion of the original bottle for replacement.
Once an order has been shipped or picked up, we are unable to make changes to the order or cancel the order.
Please email firstname.lastname@example.org for assistance with your order.